Frequently Asked Questions

iCare Diagnostics is a premier mobile phlebotomy service. We bring the lab to you, collecting samples in the comfort of your home or office, and delivering them to certified laboratories for testing.

For most diagnostic tests, a doctor's order is required. However, we also offer a range of direct-to-consumer wellness tests that you can order yourself without a prescription.

We currently serve the greater metropolitan area. Please check our Locations page or enter your zip code during checkout to see if we service your area.

Preparation depends on the specific test. Some tests require fasting (no food or drink other than water) for 8-12 hours. We will provide specific instructions when you book your appointment.

Yes, you can reschedule or cancel your appointment up to 24 hours in advance without penalty. Cancellations made less than 24 hours before the appointment may be subject to a fee.

Most test results are available within 24-48 hours after collection. Some specialized tests may take longer. Results will be securely delivered to you via our patient portal or email.

We accept most major insurance plans. You can enter your insurance information during checkout. For tests not covered by insurance, we offer competitive self-pay pricing.