Terms and Conditions

Terms and Conditions

These Terms and Conditions (“Terms”) govern your access to and use of the website and services operated by iCare Phlebotomy Services (“iCare,” “we,” “us,” or “our”) through icarephleb.com.

By accessing or using our website or services, you agree to be bound by these Terms. If you do not agree, you may not use our services.

1. Services Provided

iCare provides in-home specimen collection services performed by licensed or certified phlebotomists. We facilitate laboratory testing by coordinating specimen collection and submission to certified clinical laboratories.

iCare does not provide medical advice, diagnosis, or treatment. All laboratory testing is performed by independent laboratories, and medical interpretation of results should be discussed with a licensed healthcare provider.

2. Eligibility

You must be at least 18 years old to use our services, or have the consent and involvement of a parent or legal guardian.

3. User Responsibilities

You agree to:

  • Provide accurate, complete, and current information
  • Be present or ensure authorized access at the scheduled appointment time
  • Follow pre-test instructions provided by the laboratory or phlebotomist
  • Use the services only for lawful purposes

4. Scheduling, Cancellations, and No-Shows

Appointments are scheduled based on availability. You agree to provide reasonable notice for cancellations or rescheduling. Failure to be available at the scheduled time may result in service fees or forfeiture of payment.

5. Payments and Refunds

Payment may be required prior to service. Fees cover specimen collection and administrative services and may exclude laboratory testing fees unless otherwise stated.

Refunds, if any, are determined at our discretion and may depend on service completion, cancellation timing, or laboratory policies.

6. Health Information and Privacy

Your use of the services is subject to our HIPAA Authorization and Privacy Policy, which govern how your health and personal information is collected, used, and disclosed.

7. Assumption of Risk

You acknowledge that specimen collection involves minimal risks such as discomfort, bruising, dizziness, or infection. By using our services, you voluntarily assume these risks.

8. Limitation of Liability

To the maximum extent permitted by law, iCare shall not be liable for any indirect, incidental, special, or consequential damages arising out of or related to your use of the website or services.

Our total liability for any claim shall not exceed the amount paid by you for the applicable service.

9. Indemnification

You agree to indemnify and hold harmless iCare, its officers, employees, contractors, and agents from any claims, damages, losses, or expenses arising from your misuse of the services or violation of these Terms.

10. Intellectual Property

All content on icarephleb.com, including text, graphics, logos, and software, is owned by or licensed to iCare and may not be used without prior written permission.

11. Termination

We reserve the right to suspend or terminate access to our services at any time for violations of these Terms or applicable law.

12. Disclaimer of Warranties

The website and services are provided “as is” and “as available,” without warranties of any kind, express or implied.

13. Governing Law

These Terms are governed by and construed in accordance with the laws of the state in which iCare operates, without regard to conflict of law principles.

14. Changes to These Terms

We may update these Terms from time to time. Continued use of the website or services after changes constitutes acceptance of the revised Terms.

15. Contact Information

If you have questions about these Terms, please contact us through the support channels available on icarephleb.com.

Effective Date: February 20, 2026